The only true Mission Statement

May 12, 2009

Nowadays, about every company has a Mission Statement. It has become part of the business culture and it is included in every business plan.
In many offices, you can even see it framed near the reception desk.
And yet, those mission statements, for as sophisticated as they may be, do not matter that much. OK, I already hear some denial, and I probably am just nothing else than an iconoclast.
Just ask your staff to tell you what the official mission statement of your company is, and you very quickly will see my point. Most employees, and that includes senior executives, simply do not know it! The reasons for that are many. The employee joined the company recently, there is a poor communication from the top, there is lack of interest for it, and in most cases: the statement is too long and too complicated to memorize.
Here is another disappointment for those who worked hard at formulating those magic words: your customers do not know your Mission Statement, either. Why? Because they care about their business first. Moreover, they have seen your Mission Statement in many variations at your competitors’ places, too.
Too many mission statements just sound all too familiar. They are all about your company being the first choice supplier of top quality that cherishes the customers to whom they add value, etc, etc.
When companies differentiate themselves in the same way, they just go back to square one: making themselves commodities.
So what is the only true Mission Statement? The answer is “To make money”! It is true, it is simple to remember by your employees, and the way to do it is to do all the right things right.
Simple, isn’t it?

Copyright 2009 The Happy Future Group Consulting Ltd.


Tip: Make their day, they will make yours!

May 11, 2009
Here is a simple way to make yourself happy. If you do it only once, you will be happy for a little while. If you do it on a regular basis, the feeling will get much more permanent.

All you need to do is to give positive feedback or a compliment to someone when they do something that you appreciate. Of course, this works only if there is a genuine reason and if the compliment is genuine as well.
Flattery or hypocritical compliments will not have the same effect. Although it probably makes the person who receives it happy, it will not provide you with as much fulfillment as it does when it is meant.
For instance, this week I wrote a recommendation on LinkedIn about a former colleague. His reaction was quite positive and a few good things have happened since then.
An other example was yesterday: I went to a drugstore to buy something that I had seen on ad in their flyer. I could not find it and I asked an employee for help. He went in the back to see if they had any in inventory, which they did not and he offered me to write a rain check. He did this with so much professionalism that I was quite impressed. When I left, I had to compliment him on how helpful he had been. The smile on his face just made me feel really good about myself, too.
I made their day, and their response made mine as well. Even if it was about rather mundane stuff, the return was above any expectation.

So, go ahead! Give good people around you the genuine positive feedback they deserve when they do something right! It does not matter if it is in your private life or at work. You will feel great about it, and I bet that you will repeat it in the future.

Copyright 2009 The Happy Future Group Consulting Ltd.


How to be happy

May 11, 2009
A few days ago, I saw on CNN the title of one of the topics of the day: “What really makes people happy”. A whole program!
Of course, this being a dear topic of mine, I clicked on the link and read this article, written by a collaborator at the Oprah Magazine. If it is linked to Oprah, it has to be true.

Well, I read it, and like most article on the subject, it gives a number of examples of what makes some people happy. It also refers to some professor and some science about hormones, since we have to try to explain everything. It mentions the connectedness between people, and being involved in something bigger than yourself. To that, I yawned and said blah blah blah, because once you are finished with that article, you honestly have not learned much, if anything.

So here we are, with a bit of science, a bit of spiritualism, a bit of humanism, a bit of metaphysics trying to find the absolute recipe for happiness, the ultimate quick fix. And out there, you can find an army of people who try to sell exactly that. This is just like the get-rich-fast-and-safely non-sense. It does not really exist, and that is a good thing, because that feeling of earning what you have is so much more satisfying!

Happiness simply does not come to you that way!
In my life, I have helped many people to express their potential, I have opened their eyes, I have transformed their lives for the best, and I have made them achieve things that they did not even think they could ever do. And I have developed all those “techniques” on myself as well. Therefore, I know firsthand what works and what does not.
And here is the simple truth about happiness: there is no universal or absolute method on how to be happy. However, there are a few truths about the process of becoming happier.

Happiness is being in balance with yourself and your environment
balanceIn order to be happy, you need to know yourself. This sounds obvious, and yet because of lack of self-awareness, many people look for answers in all the wrong places, and can spend their whole lives being unhappy.
Then, you also need to know your environment. Who are your friends, your relatives, your colleagues, your neighbours. Do you really want them? Are they bringing you what you are looking for? Are you in the right place or do need to consider a change? And is that change about your environment or about you?

You must incrementally meet your needs and your values through action and objectives
Everyone has his/her very own and very specific cocktail of values, needs, desires, goals and dreams. It comes from their personality, their upbringing, their education, their social circle, you name it. This is why what makes one person happy does not necessarily bring any satisfaction to someone else.j0438395[1]The first step to increase your level of happiness is to identify the ingredients of that cocktail. The following steps are about setting targets on how to meet those values and needs more as time goes by. Trying to satisfy needs you do not really have, will not work on the long-term. Just look at a child at Christmas: the new toys are exciting the first day, a bit less the next day and soon they will be boring. The toys met a short-term desire, in most cases inspired by outsiders, especially marketers, but did not answer a true deep wish. And I am sure that you can find many similar examples of meeting the wrong needs. It might bring short-term satisfaction, because a nice surprise is always nice, but it will not last because it is not the right answer.
Having objectives, or you can call them wishes, desires, dreams, is of utmost importance to be happy. It gives a feeling of purpose to your life, and therefore to you! Objectives are powerful drivers to grow and gain wisdom. If you doubt this, just try to imagine having to spend the rest of your life with no goal at all. How does that idea make you feel?

This is not a passive process; you must have a plan, practice and train regularly
To do the above, nothing beats making a plan. It has to be a plan shaped around your values, in which you will determine your needs and set up a number of steps and set time lines to achieve them.happy
Happiness will not fall upon you per accident. If you want to be happy, you need to want to be happy. Nothing nice will happen to you unless you initiate the process and keep its momentum going.
Happiness will not stay with you, unless you nurture it. You have to work on being happy on an ongoing basis. If you stop your efforts, you will see your level of fulfillment drop over time. Being happy is an active process, and just like sport, your performance at it will decrease if you become complacent. And this is where so many fail at happiness: it takes discipline and persistence.
Happiness is not about being in a state of permanent bliss. It has its ups and downs. Being happy does not mean that you never experience negative feelings like disappointment or frustration. This happens, and it happens to all of us. But truly happy people know how to find the resources to overcome such negative feelings, to refocus on what will make them feel good, and take the proper action to correct that temporary setback.

So, now you know how it works. Have you noticed that I do not bring any explanation that involve money, religion, spiritualism, love, friendship, meditation, science or any of the so many terms that usually are used when talking about happiness. That is simply because they are all valid, but they are not all valid for all of us. Everyone must choose what works for them!

For those of you interested in the CNN link here it is: What really makes people happy

Copyright 2009 The Happy Future Group Consulting Ltd.


Management & Leadership lessons from my dog – Part I: Communication

May 11, 2009
Please allow me to introduce a very distinguished (as you can notice by the neck tie and the grey temples) guest blogger to present this topic: my dog Slider.

Studying Human Behavior

She has a proven track record of interaction with her peers and with her bosses and is highly qualified to talk about effective management and leadership.
In today’s article, the first of a series of 3, she will address the topic of communication between the boss and the followers. Here she comes:

Hello dear readers!

After years of interacting with other dogs and people, as well as by hearing the tone of my boss’s voice when he talks about managers and companies, I believe that our simple canine wisdom could be of great value for business leaders and leaders to be.

I now will review a few very important aspects of effective communication.

Call me by my name!
That is the most effective way for me to know that I am the one being talked to. Calling my name will get my attention, and then I am more inclined to listen to the order. People have this strange way of not calling each by their names that much, unless most of you are all called Hey? I do not know. I believe it makes communication a lot more effective. Moreover, it is super friendly to be called by your name. It gives you the feeling that someone cares about you.

Clarity
We, dogs, are not particularly sophisticated when it comes to read between the lines, so it is utmost critical that your message be very clear. If it is not, we will not understand it, and of course we will not do what you instruct us to do.
In order to be effective, just give us simple and short orders. In most cases just one word will do, like “Sit!”, “Stay!”, “Enough!” or “No bark!”.
The worst you can do is to start giving several orders at the same time, or gesticulate and shout, like unfortunately I have seen in many occasions. This just confuses us, and sometimes even freaks us out. We just wonder what on earth the boss’s problem is, and since we are not sure what s/he means, we just do nothing or do the wrong thing, which in turns seems to frustrate him/her. Poor communication. Not good.

Consistency
This is one of the most important aspect of effective communication. Remember we are simple beings and we need to be trained into patterns.
In order to be effective, your instructions must not leave any room for confusion. If one day, your order means one thing and the next day it means something else, do not expect us to figure out what it will mean. Then, we will act according to what we believe is requested from us. The sad thing is that we will be reprimanded, while you were the one who mixed up the message.
In the same area, your actions have to be consistent with your instructions. Just as an example, and you know we like to beg and try to get some treat from you once in a while and we can really cute at doing it. But, we also can understand “no!”. However, if you give us what we want once, we will expect you to repeat that. You create a pattern. Inconsistency will teach us bad behavior, begging is this case.

Patience
If you want to train us to do what you want, it might sometimes take some time. Sorry, but our brain is a bit small and before we get the message, we will need to learn from you.
Patience will be necessary for you, and if you want us to do what you instruct us to, you will need to repeat several times, and also send us the right feedback to let us know how we are doing.
Shouting at us will not really work, as we do not see this as the alpha way of communicating. In our world, this is more what the wounded weak dog does. All you will do with that is to scare and to confuse us. That will be your fault if we get stressed and neurotic. We will end up barking for all reasons and even become aggressive.
On the other hand, when you choose the right approach, your patience will be rewarded: we will become obedient and respectful, but neither stressed, nor scared.

Importance of body language
Sorry, but we are simple creatures, and we do not have much of a vocabulary. We just understand a few words. We are pack animals and most of our messages have to do with physical interaction.
In order to be effective in your communication, you will have to be short and to the point. Do not give us a long lecture, because we will lose focus after the third word.
To enhance your message, you will achieve a lot by combining short instructions with a clear and consistent body language. Do you know that you actually can lead us by only communicating with us in a non-verbal manner? This is true, and it is more powerful that all those long boring tirades we sometimes have to listen to, but we cannot runaway because we are stuck with that leash!
From our end, most of our communication is non-verbal. Therefore, you, as our boss, need to be able to read the signals that we send and deal accordingly and properly with them in order to lead the pack harmoniously!

Well, people, this is all for this time. I will return later with Part II: Recruiting the Boss.

(The opinions expressed in this article are those of the dog only, and do not necessarily reflect those of the Happy Future Group Consulting Ltd.)

Copyright 2009 The Happy Future Group Consulting Ltd.


Happiness and IQ

May 11, 2009

Is there a correlation between happiness and intellectual capacity? I had to think about this lately, as I had posted a poll in the Mensa Yahoo! group of British Columbia.

bulbIn my life, I have heard this question often and I also heard all sorts of answers, varying from one extreme to the other. Yet, there seems to be a majority of people who seem to think that intelligence is an impediment for happiness.
After all, even in the Bible, we can find a similar idea. One of the beatitudes says: “Blessed are the poor in spirit, for theirs is the kingdom of heaven”.
Then, is it easier to be happy for the less bright ones? I will let everyone figure the answer that suit them, but here are my thoughts.

First, I would like to get back to the Mensa poll. For those who might know what Mensa is, Mensa is an organization that gathers people who are among the 2% highest IQ in the world; its purpose is quite noble, as it aims at using the members’ intelligence to improve the world we live in. I am quite glad that I passed the test, and moreover I have been a happy person for most of my life. After some time in that group and getting slightly annoyed by the pretentious and condescending attitude of some of the members, I decided just as a tease, but also out of curiosity, to post that poll, asking:

“Do you think that having a high IQ makes it:
A. Easier
B. More difficult
C. Indifferent for you to be happy?”

 

I was not surprised to see that a majority answered B to the question, although my poll certainly has no scientific value whatsoever. And that brought me to wonder what the advantage would be of being smart if its cost is not being happy.
Fortunately, there is no correlation between IQ and happiness. One is happy if one chooses to be so.

Only the ones who want to question everything and see the glass half empty all the time will not find peace, because there are plenty of reasons to find imperfections. Maybe, what makes some think that the simpler minds are more easily happy, is just the fact that they may spend less time trying to analyze every little detail and just enjoy thing for what they are.
However, this does not have to be limited to simple minds. People with high IQ can just do the same, all it takes is the right mind set. Even if you analyze things, that does not hinder you from seeing the good and the beautiful when it comes under your eyes.
I came to the conclusion that the unhappy “brains” probably just suffer from negativity and maybe of a lack of self-esteem, that brings them to focus more on the negatives than on the positives.

How sad is that, to have a great brain and use it in the wrong way? Well, who said that intelligence and high IQ were the same?

Copyright 2009 The Happy Future Group Consulting Ltd.


The Resume Black Hole

May 11, 2009

Here is an article from The National Post by Cathy Graham titled The Resume Black Hole.
It sums up quite well how resumes are handled these days, and how job seekers are just treated as a commodity. So much for real talent search, just in case you believed there was such a thing.
It connects rather well with my previous post on this blog “Death of the Resume”


Signs of a good company culture

May 11, 2009

You know what they say to job candidates: you have only one chance to make a good first impression! This is valid for a company, too.
Regardless of any PR work done or how well crafted their website might be, nothing compares with just the possibility of walking around and watching.

First, take a good look at the surroundings. Are they inviting? Is this a place where you would like to spend half the time that you are awake? If the place reminds you of a hospital or a prison, you probably do not want to work there, unless of course the place is a hospital or a prison.
Nothing spells sadness more than empty silent corridors with closed doors. A high-energy high performance place is alive. It is buzzing with people and communication, and generally most doors are open.
Another thing that catches my attention is the presence of those business posters on the wall. You know, the type that will celebrate the virtues of teamwork or of customer service. Unless they have been placed by the employees themselves, it might be a good indicator of the management style and communication style. Instead of leadership by walking around and frequent contacts, the company probably prefers totalitarian regime-like propaganda. Some of those posters are really pretty, though.

In Good CompanySecondly, just observe the people. In the great places to work for, people exude happiness. They will smile at you in the corridors and they will say hello. Beware of the workplaces where you will not even get eye contact, forget about a smile.
A good place to go for a quick assessment of the culture is the water cooler/kitchen/coffee machine. When you pop in, watch what happens! In a good company culture, you can be sure that the employees present will look at you and greet you with a smile. If, instead, your arrival causes the voices to turn down or simply stop, with straight faces and an awkward silence, then you can be pretty sure that the discussion topic is not about how to beat last month’s results.
A brief chat with the employees will show you the company culture. In a good company, people are genuine and enthusiastic; when they talk about their workplace, you can see their eyes and faces come alive and do not be surprise if you have the feeling that they try to convince you that you should work there, too.

In a good company culture, everyone makes sure that the workplace is friendly and inviting. The main signs of a good company culture are happiness and absence of fear! And this describe exactly the “happy” (using vicious would be inappropriate) circle. Fostering happiness and fulfillment increases the commitment of the employees and their performance. They will go the extra mile for the company without asking anything (well not much) in return. They will not watch the clock to decide when to go home. They will leave when they have that sense of completed work. The absence of fear allows the employees to be more entrepreneurial and to dare more. This increases the performance of the company, reinforces its competitiveness and, success breeding success, this creates more happiness and fulfillment in the workplace. Full circle.

Copyright 2009 The Happy Future Group Consulting Ltd.


Can you save people from themselves?

May 11, 2009

This is one of the most fascinating aspects of personality. People tend to keep following certain patterns, even if it is clear to everyone else, and often to themselves, that their behaviour is playing against them.
ClearerJust as an example, I illustrate this with the warning on packs of cigarettes. You would think that the warning is crystal clear. Yet, it does not stop some from keeping on smoking, almost like it is a cure for cancer. They know it is quite unhealthy, but simply decide to ignore the warning.
However, I would not limit the description to just seriously addictive behaviors, because the “oops factor” covers many more areas.
For instance, there is the one who simply cannot keep his mouth shut when he should and end up saying something that will get him in trouble. Or the person in debt, who simply cannot resist buying more stuff with his credit card, while he should not. Or the daredevil doing silly stunts and ending up in the frequent patient program of the local hospital. We all know many similar examples of people not able to help themselves from getting in trouble.
So, what causes this? And how can we help others to break their patterns, thus bringing a positive change?
The cause very often lies in the inability of the individual to recognize the pattern he follows, and the consequences of it, or because the person thinks that it will all come out well in the end. This is very clear in the case of serious addictions such as drug abuse, alcoholism, smoking or gambling, but even the more mundane behavioral “masochism” we can find quite a few similarities with addictive urges. This lack of awareness, and sometimes denial of the problem, is quite difficult to tackle, because such a behavior is deeply rooted in the person’s unconscious. In most cases, this behavior is the result of habits that have been taken a long time ago without anyone acting by then to correct them. Over time, they have become part of the individual personality and considered “normal” by this person. Unless these people will come to the conclusion that they have a problem, they will not see any reason to act on it.
Just like with serious addictions, it will take a lot of patience and many hard facts to make the person realize what pattern he follows, and in some cases only a major shock such as an accident, a disease or the death of a close friend will be able to shake him enough to really decide to change.
It really is quite amazing how much easier it is to save someone from someone else, or from something, than it is to save them from themselves.

Copyright 2009 The Happy Future Group Consulting Ltd.


About Talent and Prejudice… and a bit of Happiness

May 11, 2009

Today, out of curiosity, I went on YouTube to watch Susan Boyle. I had heard about her singing performance, but I had no idea what it was and whether she was good indeed.
What I have watched and heard on the video is simply amazing! Moreover, it immediately inspired me the title of this article.

First, about prejudice: When she introduces herself on the stage to the jury panel, all she met was skepticism, smirks and disbelief. Can you imagine? An unemployed 47 year-old who is not particularly blessed by her looks and does not wear fancy clothes. In the audience, you can hear giggles and laughter at her, as well as eyes rolling. The general thinking probably was “What a loser!”. Her slightly cheeky attitude was just adding to the comic perception. And yet…

Now about talent: It did not take Susan Boyle more than 3 notes to make them all shut up. The eyebrows rose, the jaws dropped and the mouths went silent. Just 3 notes to realize that all that her looks made people think were simply irrelevant, because that lady on the stage is simply something else. She has an amazing voice and she can sing. A whole bunch of pop divas who are all about cute and sexy should simply ponder about what their talent is about, because they not even remotely can compete with Susan Boyle.

Click here to view the video

Finally, about happiness: Her performance not only stunned the audience, but you could see on the faces, by watching at the throats and by the final ovation, that Susan stirred some really strong emotions. The listeners really experienced something deep and very positive. When you listen to her, you cannot keep on thinking about the little worries in your life. No, all the rest goes on stand-by, because her voice is too beautiful to be missed by insignificant details that can wait for later. Susan makes us happy because she is happy herself.

The great lesson that comes from this is that she did not doubt her abilities, even if she probably had to deal with people who judge her on the wrong parameters. She shows that when you have a dream (no pun intended with the title of the song), you must keep chasing it, regardless of what others might think or say, because if you persist long enough, it will come true. It also shows that talent is inside, that too many criteria used to judge are irrelevant because not aimed at the right thing, and that the critics should not jump to conclusions. One can only wonder how it is possible that people supposed to spot talent have been able to not notice her for so long!
Her performance truly touched me and this article is dedicated to her.

Thank you Susan!

Copyright 2009 The Happy Future Group Consulting Ltd.


The meaning of life

May 11, 2009

Some subjects have the ability to keep you busy for a while. The title of this article is one of them.
The problem with it, though, is that the answer is really difficult to find and cannot be verified for sure. Depending on whether you are a scientist, a theologian, a philosopher or a hockey fan, the way you will answer this question will vary quite substantially.

The Meaning of Life

Therefore, this question remains mostly an intellectual exercise, which can be satisfying, but it lacks practicality.
Instead of tormenting oneself with the absolute answer that no one can find, maybe because there is no such absolute answer, this topic can be dealt with in a much more stimulating and practical way.
All you need to do is to slightly change the question, from “What is the meaning of life?” into “What meaning do I want to give to my life?”. This simple shift of scope can do wonders, and quite rightly so, because it now offers you the possibility to become your own Creator, thus shifting the scope of another difficult quest for absolute truth that has kept mankind busy for eons.

There are a few simple steps and simple things can help you creating a very meaningful life:

  • Identifying which values are really important to you.
  • Identifying what makes you feel alive.
  • Taking the initiative, instead of letting your environment make the decisions that will shape your life.
  • Persisting when you meet resistance.
  • Always identifying the positive signs and remaining enthusiastic.
  • Taking the opportunity to learn and improve.
  • Venturing out of your comfort zone.
  • Not being afraid of setbacks, as they are part of life anyway.
  • Making decisions and keeping moving on.

Giving a meaning to your life is all about pursuing fulfillment and finding gratification in your activities, and this as much in your personal life as well as in your professional life. If it happens to fill a universal significance, too, then that will be a nice addition. However, you must build your life for yourself first, because all that counts is that your life means something to you.

The worst thing would be a meaningless life, wouldn’t you agree? But that can happen only by waiting and not taking action. So, live, experience, try and share!

Copyright 2009 The Happy Future Group Consulting Ltd.


Energizing frustrated employees

May 11, 2009

Here is one of my favorite ways to help the staff focused on work, and not get distracted for too long by the frustrations that their work sometimes causes them.

Tensed

We had two main rules:
1) There had to be a good reason, as I had no interest to be disturbed for insignificant problems. After all, my staff had to be able to deal with most issues themselves.
2) They would make sure that I would be available at that very moment and, if not then, we would agree on a time to review the matter. “Can I come in and vent?” would be the password.

This technique has delivered wonders, and the funny thing about it is that in most cases I hardly had to say much at all. I just would ask a few questions about what, who, how, when or why and they would tell me all about the issue.
In most cases, they would know how to solve the problem that had arisen, but they actually were looking more for support and confirmation that they had the right solution in mind.

Back to SerenityThis is just an example of how important presence and availability are in managing people. If you have done your hiring properly and brought in the right people in the right jobs, they will understand very quickly how to do what is expected from them and deliver the performance that meets, and in most cases exceeds the targets. The role of the manager in such a situation is a little comparable with a shepherd. You keep a good oversight of your troops, but if any one wanders in the wrong direction, you just bring him/her back on the right track.

Further, once people have vented, they can “breathe” normally again and they will get back to work, not only happier than before the session, but actually energized to go out there and deliver more results.

Copyright 2009 The Happy Future Group Consulting Ltd.


Maslow’s pyramid and happiness

May 11, 2009

Happiness is a subjective feeling. What works with one person, does not necessarily work with another person. The answer to this “mystery” can be found in Maslow’s pyramid of needs […] Click here to read the entire article.


The shift from negativity to positivity

May 11, 2009

Unfortunately, negativity takes quite a toll on too many people.
It brings an array of feelings and emotions that are eventually destructive. Yet, there are simple ways of dealing with negativity and move towards a much more positive approach of life.

 

Picture1

Negativity is used with different meanings. In many cases, someone will be labeled as negative, just for being critical, which annoys the person who is challenged. This is why calling the “challenger” negative is an easy way to dodge what may be a difficult discussion.
This is not what I mean by negativity in this article.
What I mean is the attitude that reduces anything and everything to an almost impossibility to do and achieve anything, a systematic refusal to even consider undertaking. It is the preference of the unsatisfying status quo above the potentially riskier change. It is loaded with negative experiences, such fear of failure and of rejection.
Negativity does not bring anything good in life. It leads to inaction, frustration, even sickness and depression.

Nonetheless, negativity is not a final condition and it can be turned around without to much difficulty. This, however, does not mean without effort…
The first step is to recognize that you have landed into negativity, and to have the desire to change this. Very often, this where most of us can feel “stuck”. How to make the switch to positivity?
A very important aspect of turning things around is to not isolate yourself, which is common when you do not feel too happy about yourself. Let the people that you trust that you are willing to change for the best will bring you more support than you would think, and for a simple reason: people who like you suffer of your negative mindset, too, and they will be more than willing to help you become more positive. So, do not hesitate to let your closest friends and relatives know what you are doing and have them get involved.

A really good way to deal with negativity is to increase your level of self-awareness. Every time you realize that you have a negative thought or reaction, just say “stop!” and rephrase your thought in positive language. For instance, instead of saying “that won’t work” ask yourself “how could I make this work?”.
Also, have your friends participate in this and allow, even mandate them to be the ones saying “stop” and ask you what you think you should have said instead. This method can actually quickly become a very playful experience and stimulate you to do more of it. After a while, you will already realize how much better you feel and how more optimistic you have become. This exercise is like gymnastics of the mind and brings good results.
What also works very well is to focus on the successes and not spend too much time on failures. By celebrating the victories, you will create a dynamics of enthusiasm and success, which very quickly will by far outweigh the attempts that went wrong. This will grow your appetite for more victories, as well as your refusal to accept defeat and fight harder next time to achieve your next success. There again, support and help from trusted friends and family makes this process faster and more effective.

Life is a constant challenger of your will, of your aptitude to dare and of your knowledge and abilities. This is how we grow, feel better, and achieve fulfillment. Take on the challenge and make your life fun and exciting!

Copyright 2009 The Happy Future Group Consulting Ltd.


Success and happiness: which came first?

May 11, 2009

I have heard and read about this question quite a few times, without getting a very clear answer, though.
Probably, this is because the question as such does not really address the core of the issue it wants to raise.
In my view, both success and happiness originate from the same, and grow in a very similar way.
In order to be successful and happy, you must start with shaping your life around your core values, and not around those that your environment imposes on you. Only by doing so, you will be able to choose and develop activities that, both professionally and personally, can bring the fulfillment and the enthusiasm that are required in any successful endeavor.

j0395782[1]

Success can be a rather difficult concept to formalize, as its definition depends greatly on what you consider important for you in life. For some, this will be making lots of money, for others it will mean have a family, it also could be gaining a position of power or reach a certain social status; it could be becoming famous, and so on.
If you try to eliminate the subjectivity that goes together with the variety of values, a good definition of success that I have heard is that “success is to bring what you start to its completion”. I personally like this definition, because it describes very well the whole process that is necessary to reach the required satisfaction to feel successful.
What, to me, reinforces my conviction that success and happiness go in parallel is that you can write the same paragraph above, just by replacing success by happiness and the text will make just as much sense.
It is quite difficult to try to see a relation of cause and effect between the two concepts. Indeed, if you are not happy, can you feel successful? In the same line of thought, can you feel happy if you are not successful? You probably cannot.
Next to engaging in activities that match your values and working on bringing them to completion, a very important aspect for both success and happiness is to get others involved as well. Never hesitate to ask for help, for support and for feedback. You will never have enough of those. Other people’s input is very valuable to stay motivated and determined, as well as to avoid losing track.
A great way of increasing your level of happiness and success in life is to first envision what the ideal world would be. What would you do if you were the one who could make things “perfect” for yourself? Once you have defined this ideal world, you can start developing your own plan. Although in some cases, a drastic change could work, I would recommend having a step-by-step approach, as a drastic change all of a sudden could bring a lot of uncertainty and chances of failure that not everyone can handle. Set your targets to go from point A (where you are today) to point B (your ideal world). Define each step clearly and set realistic and rigorous timelines to this plan. Timelines are quite important because they will force you to keep taking action. Not doing so will always end up in inaction, because we are all very good and finding excuses to postpone what we prefer not to do. Another important part in the execution of this plan is to designate someone (friend, coach, family member, etc…) to remind you, to enforce these timelines and if needed to reprimand you, because there again, if you can get away with procrastination, chances are that you will indeed.
To sum up, the way to happiness and success requires the following: build your life around your values and choose the environment in which they can flourish. Have a plan to improve your level of fulfillment. Share the enthusiasm with others. Celebrate every success along the way. Do not forget to ask for assistance to make sure that you will not divert and give up on your plan.
This last point is actually quite important: many people feel unhappy because they have given up on their dreams.

Copyright 2009 The Happy Future Group Consulting Ltd.


Everyone has potential, just allow them to show you!

May 11, 2009

j0414117[1]To illustrate this, I cannot think of a better example than one of my employees when I was in the aquaculture business.
She used to work for the accounting department of a different division, and her performance was not great. At that time, I needed someone to help us out with administrative tasks and with the processing of information.
I was offered to hire her, although all the negative feedback I had heard was not encouraging. Fortunately for her, the manager under which she was working, was not exactly an example of trustworthiness or integrity, and I decided to meet her and see for myself who she really was.
I remember meeting her on a ferry to one of the islands off the coast of Vancouver Island. She was sitting in her car and did not expect much good from me, as I am known as quite straight forward and decisive.
Anyway, we had our meeting, which went rather well, and I decided to have her meet further with the rest of my team to discuss the operational needs a bit more in details. As there still was some hesitation about her real abilities, I decided to give her a chance, under the condition that we would review her performance after 3 months and then decide. If the performance was satisfactory, she would stay; if not she would go.
And what a transformation! From an unmotivated and dull person, she turned into a dynamic and resourceful collaborator. She did an amazing work, had a great productivity and came with many great ideas on how to process and present the information we gathered.
Later, the person to whom she was reporting (who reported to me) surprised us with a change of attitude for the worst, and unfortunately, I could not have her to tell me what the reasons of that change were. After several attempts to get her getting back to her former self, it appeared that this would not work, and I fired her, which left a hole in a rather sensitive position. I went to the other lady, and asked her if she felt she could take over from her supervisor. She was a little hesitant about a fairly big step forward, but as I guaranteed her that I would fill in temporarily for the areas that she did not master, yet, she agreed to take the plunge.
It was a position with much more responsibility and that needed decisiveness and authority, as she basically had the mandate to stop the plant if production was not in order. And once again, what a beautiful transformation it was!
She not only adapted to a higher position, but delivered a quality of work that I rarely had seen elsewhere, and I had been in quite a few many places!
She became the best QA Manager in the seafood business that I have met in British Columbia, and she has survived 2 mergers where I am sure she was in competition with people who had a much more solid academic background. She now is in charge of Food Safety for the largest salmon farming company in BC (and in the world)
All that was needed, was for her to have the chance to be able what she really was made of, and that would have never showed up on her resume. It was selection on the job, in the real world!

Copyright 2009 The Happy Future Group Consulting Ltd.