The Happy Boss

June 25, 2009

While there are many books written on employee satisfaction, not much seems to be told about what makes bosses happy in their jobs. Maybe people assume that bosses are happy because they are bosses, or maybe they assume that bosses do not need to be happy.
Nice job!Yet, a satisfied and happy boss is very important for an organization, because the boss’s personality and mood is quite contagious. You can be sure that a bitter boss means lots of bitterness and tension on the work floor. Therefore, a happy boss is an absolute necessity in order for a company to achieve superior performance.
To get a happy boss, just think in reverse of what I have just said, and think what could be so contagious coming from employees that will make him/her feel great.
What is it that the boss really wants? He/she wants to look like a great boss! This means that he/she can show superior results and that people who get in contact with the company will say good things about it and about him/her. This were it gets tricky, because lousy bosses will never create such a momentum among their employees. In fact, being happy is the sign of a talented boss. Therefore, it will all start with the person at the top.
This is a person who has the ability to be self-motivated and with a positive attitude towards life and work. He/she brings this to the workplace and communicates it to the employees. The boss’s competence shows already in the choice of the staff. He/she wants to be surrounded by quality people, and because of their abilities, the leader knows that they can be trusted and that all they need is clear and stimulating instructions. By delegating to good people, the happy boss is able to obtain better results faster and make the company grow faster and stronger. This dynamics of success feeds itself, as everyone can see the results. Customers are more prone to do business with this company, and talented people are interested to work there.
No wonder the boss is happy!

Copyright 2009 The Happy Future Group Consulting Ltd.


Presence: the prerequisite for leadership!

June 19, 2009

Many books have been written on leadership and you can find about anything you are looking for that explains what makes leaders be leaders.
For those who do not wish to spend time reading, a very simple quality can make a very strong impact on your group. It does not matter if this group is your employees, your family or any social group to which you belong. That quality is presence.

By being present, you send a very clear message: you are involved, you are part of your team, and you are ready to take action and responsibility. This gives a tremendous feeling of security to the members of the team who depend on you. They know that they are not left alone to deal with problems, while the “boss” stays out of the hot spot. This is quite important if you want your instructions to be followed. Rarely seeing the leader, or receiving instructions by emails or from a distance is not motivating, and makes many team members wonder what the respective roles actually are, all the more so when their level of reward is quite different from the leader’s. Such poor leadership very often goes together with a lack of positive feedback (usually such leaders are not shy on negative feedback, though), which is also perceived very poorly.

Napoleon at ArcoleA famous example of presence for a leader is the battle of the bridge of Arcola. Napoleon was still a young general and the battle against the Austrians was not going too well. The story is that Napoleon took the flag and led his troops marching on the bridge, dodging bullets. This reportedly boosted his army’s spirits; they followed him on the bridge for the direct confrontation with the enemy. The result was a strategic victory. Even though this story seems to have been embellished, as Napoleon might not have acted as heroically as the story states, it certainly has established his leadership position and it created a strong mystique about his persona.
Presence, and courage, made him bigger than life!

Copyright 2009 The Happy Future Group Consulting Ltd.


I want to hear laughter!

June 17, 2009

Here is the best anti-stress medicine I know: laughter. I have applied it in my professional life as well as in my personal life and it works superbly, and there is no negative side effects known to man.

Hahaha!I have spent a long part of my career in industries dealing with perishable products. Per definition, such products cannot be stored for very long and this makes the business dynamics quite intense, and often stressful, as “everything must go” and for a profit, mind you. Therefore, my assignment to them, next to (or I should say as part of) doing the job was to make me hear some laughter. It did not matter what the reason would be, as long as there would be fun. In that line of work, we were lucky to be able to find many reasons to laugh because we were dealing with colorful characters and we could easily find the funny absurdities of the business. The head office would involuntarily also provide for much material to us as well. If my staff would not laugh frequently enough to my liking, I would pop in and bring some craziness of my own to help them out.
The results were amazing. With a small team (comparatively to other units of the company or to competitors), we were able to deliver a performance second to none, we were able to solve more problems than the others were, and we were having fun. Even as we worked long hours, nobody burned out. On the contrary, success was constantly bring new and more energy to our team. Once again, the boring, unimaginative and bureaucratic HR department was wrong.
Managing is getting things done by your team. Therefore, you had better take good care of your people, and the best way to do that is to have them laugh on the job. It means that they are having fun, and when you are having fun at work, it does not feel like work. Good managers know what is right for their business. Have them laugh!

Copyright 2009 The Happy Future Group Consulting Ltd.


“Want to” vs. “Have to”: What it means in happiness terms.

June 9, 2009

Want to or have to?It is rather easy to sort people in either one of these two groups. They have very specific and very different behaviors.
For the “Have to” people, everything seems to be a chore. They do not seem to have much fun in life and certainly even less at work. They are the ones that get up in the morning dreading going to work, they hate Mondays and they desperately long for weekends. Their heads and backs are bent under the overwhelming weight of the world they have to (of course) carry on their shoulders.
On the other hand, the “Want to” people seem quite happy, they enjoy what they do (of course, since they want to). They are upbeat and do not seem to carry any heavy burden. The positivity that they exude has nothing to do with the amount of work or the lifestyle they have. All the difference is in their attitude.
The “Want to” people enjoy life more, simply because they have made choices. They have taken charge of their lives and have shaped it around what provides them with fulfillment. Unfortunately for them, the “Have to” people have not reached that point, and they tend to let their environment (boss, family, friends, TV ads, etc…) decide for them what they have to do. Indeed, living somebody else’s life can be tiring and frustrating.
Yet, making the switch is not very difficult, and the best is to start with simple things. What activities, either personal or of a more professional nature do you like to do and provide you with satisfaction? Pick one or two for a start and make a habit of them. The fun that you will get by carrying out these activities will be the best motivation to add more of them in your life.
All it takes is to make the first move, start gradually and persevere. Just take charge of your choices. There is no need and no rush to change everything at once; after all, you have your whole life to reach your goals.

Copyright 2009 The Happy Future Group Consulting Ltd.


Signs of a good company culture

May 11, 2009

You know what they say to job candidates: you have only one chance to make a good first impression! This is valid for a company, too.
Regardless of any PR work done or how well crafted their website might be, nothing compares with just the possibility of walking around and watching.

First, take a good look at the surroundings. Are they inviting? Is this a place where you would like to spend half the time that you are awake? If the place reminds you of a hospital or a prison, you probably do not want to work there, unless of course the place is a hospital or a prison.
Nothing spells sadness more than empty silent corridors with closed doors. A high-energy high performance place is alive. It is buzzing with people and communication, and generally most doors are open.
Another thing that catches my attention is the presence of those business posters on the wall. You know, the type that will celebrate the virtues of teamwork or of customer service. Unless they have been placed by the employees themselves, it might be a good indicator of the management style and communication style. Instead of leadership by walking around and frequent contacts, the company probably prefers totalitarian regime-like propaganda. Some of those posters are really pretty, though.

In Good CompanySecondly, just observe the people. In the great places to work for, people exude happiness. They will smile at you in the corridors and they will say hello. Beware of the workplaces where you will not even get eye contact, forget about a smile.
A good place to go for a quick assessment of the culture is the water cooler/kitchen/coffee machine. When you pop in, watch what happens! In a good company culture, you can be sure that the employees present will look at you and greet you with a smile. If, instead, your arrival causes the voices to turn down or simply stop, with straight faces and an awkward silence, then you can be pretty sure that the discussion topic is not about how to beat last month’s results.
A brief chat with the employees will show you the company culture. In a good company, people are genuine and enthusiastic; when they talk about their workplace, you can see their eyes and faces come alive and do not be surprise if you have the feeling that they try to convince you that you should work there, too.

In a good company culture, everyone makes sure that the workplace is friendly and inviting. The main signs of a good company culture are happiness and absence of fear! And this describe exactly the “happy” (using vicious would be inappropriate) circle. Fostering happiness and fulfillment increases the commitment of the employees and their performance. They will go the extra mile for the company without asking anything (well not much) in return. They will not watch the clock to decide when to go home. They will leave when they have that sense of completed work. The absence of fear allows the employees to be more entrepreneurial and to dare more. This increases the performance of the company, reinforces its competitiveness and, success breeding success, this creates more happiness and fulfillment in the workplace. Full circle.

Copyright 2009 The Happy Future Group Consulting Ltd.


About Talent and Prejudice… and a bit of Happiness

May 11, 2009

Today, out of curiosity, I went on YouTube to watch Susan Boyle. I had heard about her singing performance, but I had no idea what it was and whether she was good indeed.
What I have watched and heard on the video is simply amazing! Moreover, it immediately inspired me the title of this article.

First, about prejudice: When she introduces herself on the stage to the jury panel, all she met was skepticism, smirks and disbelief. Can you imagine? An unemployed 47 year-old who is not particularly blessed by her looks and does not wear fancy clothes. In the audience, you can hear giggles and laughter at her, as well as eyes rolling. The general thinking probably was “What a loser!”. Her slightly cheeky attitude was just adding to the comic perception. And yet…

Now about talent: It did not take Susan Boyle more than 3 notes to make them all shut up. The eyebrows rose, the jaws dropped and the mouths went silent. Just 3 notes to realize that all that her looks made people think were simply irrelevant, because that lady on the stage is simply something else. She has an amazing voice and she can sing. A whole bunch of pop divas who are all about cute and sexy should simply ponder about what their talent is about, because they not even remotely can compete with Susan Boyle.

Click here to view the video

Finally, about happiness: Her performance not only stunned the audience, but you could see on the faces, by watching at the throats and by the final ovation, that Susan stirred some really strong emotions. The listeners really experienced something deep and very positive. When you listen to her, you cannot keep on thinking about the little worries in your life. No, all the rest goes on stand-by, because her voice is too beautiful to be missed by insignificant details that can wait for later. Susan makes us happy because she is happy herself.

The great lesson that comes from this is that she did not doubt her abilities, even if she probably had to deal with people who judge her on the wrong parameters. She shows that when you have a dream (no pun intended with the title of the song), you must keep chasing it, regardless of what others might think or say, because if you persist long enough, it will come true. It also shows that talent is inside, that too many criteria used to judge are irrelevant because not aimed at the right thing, and that the critics should not jump to conclusions. One can only wonder how it is possible that people supposed to spot talent have been able to not notice her for so long!
Her performance truly touched me and this article is dedicated to her.

Thank you Susan!

Copyright 2009 The Happy Future Group Consulting Ltd.


The meaning of life

May 11, 2009

Some subjects have the ability to keep you busy for a while. The title of this article is one of them.
The problem with it, though, is that the answer is really difficult to find and cannot be verified for sure. Depending on whether you are a scientist, a theologian, a philosopher or a hockey fan, the way you will answer this question will vary quite substantially.

The Meaning of Life

Therefore, this question remains mostly an intellectual exercise, which can be satisfying, but it lacks practicality.
Instead of tormenting oneself with the absolute answer that no one can find, maybe because there is no such absolute answer, this topic can be dealt with in a much more stimulating and practical way.
All you need to do is to slightly change the question, from “What is the meaning of life?” into “What meaning do I want to give to my life?”. This simple shift of scope can do wonders, and quite rightly so, because it now offers you the possibility to become your own Creator, thus shifting the scope of another difficult quest for absolute truth that has kept mankind busy for eons.

There are a few simple steps and simple things can help you creating a very meaningful life:

  • Identifying which values are really important to you.
  • Identifying what makes you feel alive.
  • Taking the initiative, instead of letting your environment make the decisions that will shape your life.
  • Persisting when you meet resistance.
  • Always identifying the positive signs and remaining enthusiastic.
  • Taking the opportunity to learn and improve.
  • Venturing out of your comfort zone.
  • Not being afraid of setbacks, as they are part of life anyway.
  • Making decisions and keeping moving on.

Giving a meaning to your life is all about pursuing fulfillment and finding gratification in your activities, and this as much in your personal life as well as in your professional life. If it happens to fill a universal significance, too, then that will be a nice addition. However, you must build your life for yourself first, because all that counts is that your life means something to you.

The worst thing would be a meaningless life, wouldn’t you agree? But that can happen only by waiting and not taking action. So, live, experience, try and share!

Copyright 2009 The Happy Future Group Consulting Ltd.